Política de privacidad

Privacy Policy
Personal Data Protection Policy of www.alfa-metal.com
This is the place where you can manage your personal data processed by INTERNATIONAL CENTERS FOR SPECIAL TRAINING OF PROTECTION AND SECURITY ALFA-METAL SLLC when using the website https://www.alfa-metal.com.
From this page, you can:
• Obtain information about your personal data that we process.
• Request the update of your personal data processed by INTERNATIONAL CENTERS FOR SPECIAL TRAINING OF PROTECTION AND SECURITY ALFA-METAL SLLC.
• Request the deletion of your personal data processed by INTERNATIONAL CENTERS FOR SPECIAL TRAINING OF PROTECTION AND SECURITY ALFA-METAL SLLC.

Information for the user regarding the processing of personal data
Your personal data, which is managed when you interact with https://www.alfa-metal.com, is collected by INTERNATIONAL CENTERS FOR SPECIAL TRAINING OF PROTECTION AND SECURITY ALFA-METAL SLLC, a company registered in Bulgaria with VAT number 107580101.
You can contact us at phone number 066 / 830 000 or by email at office@alfa-metal.com.

What personal data is processed
The personal data we collect and process are: first and last name, address (delivery address), email address, phone number, customer identification codes/online identifier, billing data (when completing an order), banking information (for returns or cash on delivery payments), and social media profile. These data are either collected or were collected in connection with past or current commercial relations and for which you have given your consent in accordance with the applicable legislation! We make every effort to keep this data completely secure and use it only for purposes allowed by law and by you. You can change your decision at any time and request that we delete your data from our database. You can contact the Data Protection Officer by email at office@alfa-metal.com.

For what purposes is personal data processed
We process your personal data for legal purposes, such as for carrying out commercial activities (for the sale/purchase through the website https://www.alfa-metal.com and by submitting orders in your online profile, created by you or in the process of creation) or for marketing and statistical purposes (such as sending personalized commercial messages, including information about ongoing promotional campaigns, online presentations of products, and news, depending on your browsing history, or sending news related to company products).
According to the provisions of national legislation (Law 677/2001) and EU Regulation 679/2016 (GDPR), we are obligated to manage your personal data securely and only for the specified purposes.

What is the legal basis for processing this data
The basis on which we collect and manage your personal data is primarily your consent, given when creating the online profile and confirmed by your desire to become a customer. At the same time, the basis is lawful and/or contractual and is based on the commercial relations between you and INTERNATIONAL CENTERS FOR SPECIAL TRAINING OF PROTECTION AND SECURITY ALFA-METAL SLLC, such as when placing an order and making payment for ordered products, making returns of unsuitable and/or rejected products, etc., but also legitimate grounds necessary and intrinsically linked to the operation of the commercial and economic activities of INTERNATIONAL CENTERS FOR SPECIAL TRAINING OF PROTECTION AND SECURITY ALFA-METAL SLLC, as provided in the Regulation.

How long is personal data stored
Personal data collected by INTERNATIONAL CENTERS FOR SPECIAL TRAINING OF PROTECTION AND SECURITY ALFA-METAL SLLC will be processed to achieve the commercial goal specific to the development of commercial activity:
• During the duration of the contract/fulfillment of the order/commercial relationship;
• After the commercial relationship has ended/contract completion, for a period of 3 years;
• After the expiration of the 3-year period, if the retention of the collected personal data is necessary in accordance with applicable legislation, without exceeding the maximum duration.

Rights regarding the processing of personal data and the right to petition or complain
According to the Regulation, as a customer of https://www.alfa-metal.com, you have the following rights regarding:
• The right to be informed about the personal data we process;
• The right to access personal data processed/managed;
• The right to modify processed and/or managed data;
• The right to delete processed data when they are no longer necessary, or consent has been withdrawn, or unlawful processing has been made, etc.;
• The right to restrict the processing of personal data;
• The right not to be evaluated through automatic profiling;
• The right to data portability to another operator;
• The right to object and select individual automated processes, including the right to object to the processing of personal data.

To exercise the above rights as a customer of INTERNATIONAL CENTERS FOR SPECIAL TRAINING OF PROTECTION AND SECURITY ALFA-METAL SLLC, you have the right to submit a written request addressed and sent to: office@alfa-metal.com, through which you can exercise the legal right of intervention regarding:
– correction, updating, blocking, or deletion of data whose processing does not comply with national legislation (Law 677/2001) and EU Regulation 679/2016, which can be exercised for all the above actions, especially when the data is incomplete or inaccurate;
– anonymizing the personal data;
– notifying third parties to whom the data has been provided/disclosed, provided that this notification does not involve effort disproportionate to the legitimate interest that may be affected;
– termination of processing of your personal data, as far as this is possible for the purposes of processing. As an operator, we inform you that we will immediately terminate the processing of personal data if the purpose for which we collected them has ended.

Personal data provided to other recipients
Due to the specifics of our activity and in accordance with Bulgarian legislation, we are obligated to provide data for each of our students to the State Agency «National Security,» the Ministry of Interior authorities, NAOO (National Agency for Vocational Education and Training under the Council of Ministers of the Republic of Bulgaria), and upon request, to other authorities related to national security. In assisting with the visa issuance process, your data may be provided to the Migration Directorate – a national specialized structure of the Ministry of Interior.
To offer more competitive services and products, for the delivery of orders made, for fulfilling the legal obligations undertaken by INTERNATIONAL CENTERS FOR SPECIAL TRAINING OF PROTECTION AND SECURITY ALFA-METAL SLLC, or for other legal purposes, it is possible to provide your personal data to public authorities, judicial bodies, notaries, partners, and/or external suppliers, authorized entities, to whom we have provided specific services, and other categories of recipients, from Bulgaria or outside the country or the European Union/European Economic Area, as we naturally offer adequate guarantees for the protection of your data (such as standard contractual clauses, mandatory corporate rules, etc.).

We reserve the right to correct errors, inaccuracies or omissions and to change or update the information on this page.